Terms & Conditions

Website disclaimer

(1) Introduction

This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our website.

(2) Intellectual property rights

Unless otherwise stated, we or our licencors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

(3) Licence to use website

You may view, download for caching purposes only, and print pages from the website for your own personal & commercial use, subject to the restrictions below.

You must not:

(a) sell, rent or otherwise sub-license material from the website;

(b) redistribute material from this website except for content specifically and expressly made available for redistribution;

Where content is specifically made available for redistribution, it may only be redistributed within your normal business operation.

(4) Limitations of warranties and liability

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Nothing in this disclaimer (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Subject to this, our liability to you in relation to the use of our website or under or in connection with this disclaimer, whether in contract, tort (including negligence) or otherwise, will be limited as follows:

(a) to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;]

(b) we will not be liable for any consequential, indirect or special loss or damage;

(c) we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.

(5) Variation

We may revise these terms of use from time-to-time. Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website. Please check this page regularly to ensure you are familiar with the current version.

(6) Entire agreement

This disclaimer, together with our privacy policy, constitutes the entire agreement between you and us in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.

(7) Law and jurisdiction

This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the jurisdiction of the courts of England and Wales.

(9) Our details

The full name of our company is: Mereway Bedrooms Limited.

We are registered in [England & Wales] under registration number [GB 5294351]

Our VAT number is: [GB 857 871 765]

Our registered address is: Mereway Bedrooms Limited, Unit C Redfern Park Way, Tyseley, Birmigham, West Midlands, B11 2BF.

You can contact us by email at: infoThis email address is being protected from spambots. You need JavaScript enabled to view it.

Terms & Conditions

(1)Delivery lead times:
A minimum of ten working days are required to manufacture goods, the seller will then schedule delivery on the next available vehicle traveling to the buyer's area. The seller accepts no liability for failing to deliver on the buyers requested date. If the first available delivery is not acceptable to the buyer the seller will consult with the buyer with the objective of agreeing the next available date. If the buyer fails to take delivery the delivery will be re-scheduled at the buyers cost.

(2)Delivery to consumer address:
Unless otherwise agreed in advance the buyer must arrange to meet the sellers delivery vehicle and assist with offloading failure to comply will result in the delivery being re-scheduled at buyers cost.

(3)Inspection:
All goods must be inspected and any damages or shortages must be reported within seven days after which no liability will be accepted.

(4)Out of Stock items:
Although every attempt will be made to ensure goods are produced and collated no longer than eight working days after order no liability will be accepted including consequential loss if goods are out of stock.

(5)Wrongly delivered items:
The seller will endeavour to replace faulty or wrongly delivered goods at the earliest possible time however no liability for consequential loss will be accepted.

(5)Prices:
All prices shown on the website are exclusive of VAT. Prices are checked for accuracy however we accept no responsibility for errors but will give the buyer the option of canceling or re-purchasing at the correct price.

(6)Variations in colour and character of wood:
Goods made from natural materials will have some variations in both colour and character the sellers decision on 'acceptable variation' will be binding.

(7)Guarantee:
All bedroom furniture is covered by a five year guarantee against failure provided that the goods have not been subject to unreasonable treatment including flood, fire, excessive heat and humidity.

(8)General terms:
The seller shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform if the delay or failure was due to any cause beyond the sellers reasonable control including:

  • Act of God, explosion, flood, tempest, fire or accident.
  • War or threat of war, sabotage, insurrection, civil disturbance or requisition.
  • Import or export regulations or embargoes:
  • Strikes, lock-outs or other industrial actions.
  • Difficulties in obtaining raw materials, labour, fuel, parts or machinery.
  • Power failure or breakdown in machinery.

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

[(a) information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type, referral source, length of visit and number of page views]);]

[(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services

[(c) information that you provide to us for the purpose of registering with us

[(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

[(e) any other information that you choose to send to us;

[(f) OTHER INFORMATION.


[(2) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We [may] use [both] ["session" cookies] [and "persistent" cookies] on the website. [We will use the session cookies to: keep track of you whilst you navigate the website; and [OTHER USES].] [We will use the persistent cookies to: enable our website to recognise you when you visit; [OTHER USES].]

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Our payment services providers may also send you cookies.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many websites [, including this one].]

(3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

[(a) administer the website;]

[(b) improve your browsing experience by personalising the website;]

[(c) enable your use of the services available on the website;]

[(d) send to you goods purchased via the website, and supply to you services purchased via the website;]

[(e) send statements and invoices to you, and collect payments from you;]

[(f) send you general (non-marketing) commercial communications;]

[(g) send you email notifications which you have specifically requested;]

[(h) send to you [our newsletter and other] marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications) ;]


[(i) deal with enquiries and complaints made by or about you relating to the website; and]

[(j) OTHER USES.]


[We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.]

[All our website financial transactions are handled through our payment services provider, Paypal and Worldpay. You should only provide your personal information to Worldpay after reviewing their privacy policy (www.worldpay.com) We will share information with Worldpay only to the extent necessary for the purposes of processing payments you make via our website.]

(4) Disclosures

We may disclose information about you to [any of our employees, officers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

[(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.]

Except as provided in this privacy policy, we will not provide your information to third parties.

 

(6) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

[We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology].]

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

[You are responsible for keeping your password and user details confidential. We will not ask you for your password.]

(7) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

[We may also notify you of changes to our privacy policy by email.]

(8) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

(9) Third party websites

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(10) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by post to Trend Bedrooms Unit C Redfern Park Way, Birmingham B11 2BF.

(12) Data controller

The data controller responsible for our website is: Trend Bedrooms Unit C Redfern Park Way, Birmingham, B11 2BF.

Returns Policy

1. Definitions

(1.1) The following Conditions shall apply to all orders received by Trend Bedrooms
In these Conditions, the following words shall have the following meanings: the Seller shall mean Trend Bedrooms, The Goods shall mean the products which are supplied by the Seller in accordance with these Conditions. The Buyer shall mean the person, firm or company entering into the Contract to purchase the Goods from the Seller. Writing includes fax, e-mail, post or via website. 
(1.2) The headings in these Conditions are for convenience only and shall not affect their interpretation.

2. Cancellations, Returns and Replacements

(2.1) The Goods are 'made to order' hence no right to cancel exists for the Buyer except where expressly agreed by the Seller in Writing. 
(2.2) The Buyer will in the event of agreed cancellation by the Seller indemnify the Seller fully against all expenses incurred up to the time of such cancellation.
(2.3) Where permission to return is agreed, the Goods can not have been fitted and must be returned at the Buyers expense in their original condition in their original packaging.
(2.4) Where the Goods are not made to order, the Buyer has the right to return the Goods within 7 days of receipt of the Goods and will be entitled to a refund, excluding any transport charges and subject to a 25% restocking fee. The Buyer remains responsible for shipping the Goods back to the Seller.
(2.5) The Buyer is entitled to free replacement of any Goods that arrive damaged. The Buyer must inspect the Goods and inform the Seller within 7 days of any damages. The replacement Goods will be shipped assembled or flatpack, dependant on UK geographical location.